Shipping Policy
At Sahra.Nko, we provide reliable and fast worldwide shipping through our trusted logistics partners, UPS and DHL Express. Below, you’ll find detailed information about our shipping zones and policies.
Order Processing
- All orders are processed and shipped within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Zones and Fees
Europe
Countries included: France, Germany, Italy, Spain, Netherlands.
- Shipping Fee: Free (2–4 business days).
Rest of Europe
Countries included: All other European countries not mentioned above include United Kingdom and Switzerland.
- Shipping Fee: €25 (3–5 business days, managed by DHL Express).
North America
Countries included: United States, Canada.
- Shipping Fee: Free (2–4 business days, managed by DHL Express).
Asia and Middle East
Countries included: Japan, South Korea, Singapore, Hong Kong, United Arab Emirates.
- Shipping Fee: €35 (3–5 business days, managed by DHL Express).
Rest of the World (ROW)
Countries included: All destinations outside the regions listed above.
- Shipping Fee: €45 (5–7 business days, managed by DHL Express).
Customs and Duties
Duties-Free Shipping (US & Canada)
We now offer DHL Express Delivery with all duties and import taxes prepaid.
✧ No hidden fees — what you see is what you pay.
✧ Delivery time: 2–5 business days depending on your state or province.
✧ Your order will arrive in our signature blue couture box, with full tracking and insurance.
Order Tracking
Once your order is shipped, you will receive a tracking number to monitor its progress in real time via our website or directly with the carrier.
Customer Service
For any questions regarding shipping or tracking, our team is here to assist you:
- Email: info@sahranko.com
- Phone: +33 6 68 25 34 64
- Live Chat: Available on our website for real-time assistance.
We are committed to responding within 24 business hours.
Important Notes
- Delivery times are indicative and may vary due to customs procedures or local conditions.
- For specific inquiries regarding destinations not mentioned, please contact us.