FAQs

At Sahra.Nko, we prioritize quality, craftsmanship, and ethics. Our swimsuits are crafted in collaboration with top ateliers in Italy, using high-quality materials, carefully selected accessories, and artisanal packaging. Each piece is made with meticulous care and expertise, which contributes to a higher cost. We firmly believe that your health and the well-being of our artisans are priceless.

We are committed to upholding the highest ethical standards and complying with regulations across our entire supply chain. We work exclusively with trusted suppliers who share our commitment to sustainability, responsibility, and transparency. All our swimsuits are OEKO-TEX 100 certified, ensuring that no harmful substances are used in their production, keeping your skin safe.

Our designs are inspired by the glamour of 1950s Hollywood icons, blending retro elegance with modernity to celebrate the beauty of natural curves.

Each piece is handcrafted in Italy from high-quality materials, providing a flattering fit and exceptional comfort while being durable.

We produce in small batches, ensuring meticulous attention to detail and an exclusivity you won't find anywhere else.

Our fabrics are OEKO-TEX 100 certified, guaranteeing they are free from harmful substances, combining comfort and durability.

We collaborate with Italian workshops that use traditional techniques to ensure exceptional quality and support the local economy.

Yes, we work with Italian ateliers that guarantee fair wages, safe work environments, and healthy working conditions for all our warehouse and factory employees. We are proud to support fair and ethical labor practices throughout our production chain.

The Yollanda features a 21 cm corset and is designed to create a natural hourglass figure. It is made with high-quality stretch fabrics that comfortably adapt to your body while adding subtle contours. This level of compression is ideal for those who want gentle shaping while maintaining great freedom of movement.

The Zora, with a 27 cm corset, offers a higher level of compression. This model specifically targets the abdomen, love handles, and back, providing firm control and additional support. It sculpts the silhouette more intensely for a more pronounced effect. This level of compression is perfect for those seeking more structured shaping and more defined contours.

Alma is a payment solution that allows you to pay for your purchases in installments, simply and securely. You can choose to pay in 2, 3, or 4 installments according to your preference. The process is quick, with no complicated paperwork, and payments are automatically deducted from your bank card each month. Alma offers a flexible way to manage your budget while enjoying your purchases immediately.

All transactions on our website are processed in euros (EUR).

We accept a variety of payment options to suit your needs:

• Express Options: Shop Pay, PayPal, Google Pay.
• Credit and Debit Cards: Visa, Mastercard, American Express, JCB, Discover, Diners Club.
• Installment Payments: Alma.

For faster checkout, select one of our express options. Please ensure that the shipping address is correct when using these methods.

The security of your information is our top priority. We use encrypted forms to ensure all sensitive data remains private and protected. You can rest assured that your payment is secure and that your personal information will never be compromised.

For international shipping, standard delivery takes up to 9 business days. Please note that this timeframe does not include weekends or the order processing time, which is typically 1 to 2 business days. Delivery times may vary depending on the destination.

You have up to 6 hours after placing your order to make changes to the shipping address. After this period, if your order has already been shipped, please contact the carrier directly to request any changes. Please note that additional fees may apply, and these will be the customer's responsibility.

Yes, we offer both standard and express shipping options to most countries. For more details, please refer to our shipping policy.

We work with trusted shipping services such as Postal Service, FedEx, DHL, and UPS. However, delivery times may vary depending on the carrier and destination.

We offer free standard shipping for all orders within Europe. For other regions, shipping fees will be calculated at checkout.

Once your order is shipped, you will receive an email with a tracking number and a link to check the delivery status. Please check your inbox and spam folder.

Our corset swimsuits are shipped from Italy. Delivery times can vary between 2 and 10 business days, depending on the destination.

Orders are processed within 1 to 2 business days after payment approval. We do not ship on weekends or public holidays, so orders placed during these times will be shipped on the next business day.

At Sahra.Nko, as a slow fashion brand with limited production runs, we accept returns within 14 days of the purchase date if you are not satisfied with your product. Refunds will be processed to the original payment method within 3 to 5 business days after receiving the returned item. Please note that original shipping and handling fees are non-refundable.

Return Conditions

We cannot accept returns in certain situations, including:

• Products without original tags attached.
• Products showing excessive wear or nearing the end of their life.
• Swimsuits without a hygienic liner or the included reusable pouch.
• Items damaged due to misuse, alterations, improper care, or accidents.
• Products with damaged packaging boxes.
• In cases of abuse of the return policy.

Note: All returns are at the discretion of Sahra.Nko. Items must be returned unworn, unwashed, in their original condition with all tags and liners intact.

Yes, we provide refunds for returned items that comply with our return policy. Return shipping costs and any applicable customs duties are the customer's responsibility, except in cases of quality issues. Please note that original shipping fees are non-refundable.

You have 14 days from the date of purchase to request a refund.

Return shipping costs are the customer’s responsibility, except in cases of quality issues. We offer a free exchange in europe service for a change of size, color, or style, limited to Europe. After the first free exchange, any additional shipping costs are the customer’s responsibility.

To obtain a refund, please follow these steps:

1. Request a return via our website or by email.
2. Return the product unworn, unwashed, and with all original tags intact.
3. Once the return is received and approved, the refund will be processed within 5 to 10 business days.
4. You will receive a confirmation email once the refund is issued.

You can exchange your item for a different size or color. Exchanges are subject to the following conditions:

• The product must be returned in its original condition with all tags intact.
• We provide a free return label for the first exchange (Europe only). Any additional shipping costs will be the customer’s responsibility after the first free exchange.
• For international customers, shipping costs for exchanges are the customer's responsibility.

If you have any questions or concerns regarding your return or exchange, please contact us at info@sahranko.com.

After placing your order, you will receive a confirmation email containing your order number (usually composed of four digits). Here’s how to locate it:

• Check Your Inbox and Spam Folder: Look for the order confirmation email.
• Create a Sahra.Nko Account: If you haven’t created an account yet, use the email address provided during your purchase to create one. You can then find your order number in your order history.
• Need Help? If you still can’t find your order number, contact us directly at info@sahranko.com, and we’ll be happy to assist you.

If you have not received your package, here are some steps to follow:

• Check Around You: See if the package was left in a safe place near your home, or ask your neighbors if they have picked up the package for you.
• Look for a "Delivery Attempt" Notice: Sometimes, the carrier leaves a notice indicating they tried to deliver your package, but no one was available to receive it.
• Wait an Additional 1 to 2 Days: Occasionally, the carrier’s tracking system may show that the package has been delivered when it is still in transit.
• Contact the Carrier: If the package is still missing, reach out to the carrier with your tracking number for more details.
• Still No Solution? If the carrier cannot provide a satisfactory response, contact our customer support team at info@sahranko.com. We will do our best to resolve the issue.

To help you select the perfect size, we provide a size guide on each product page. Simply click on the size chart below the product information to view specific measurements.

Tip: If you are between sizes, we recommend choosing a larger size for a more comfortable fit.

To preserve the quality and shape of your corset swimsuit, follow these care tips:

• Check the Care Label: Each product comes with a care label with specific instructions.
• Hand Wash: Hand wash your swimsuit in cold water to prevent damage to delicate fibers.
• Lay Flat to Dry: Avoid using a dryer. After washing, lay your swimsuit flat to air dry to maintain its shape and longevity.

By following these instructions, you’ll ensure a longer lifespan and impeccable appearance for your corset swimsuit.