Products
How do I choose my size?
Refer to our Size Guide for detailed measurements to find your perfect fit. Need personalized advice? Reach out via WhatsApp or email for tailored assistance.
Where are your swimsuits made?
Our swimsuits are expertly crafted in Italy using high-quality, OEKO-TEX® certified materials to ensure excellence and durability.
Are your materials sustainable?
Absolutely. We use ECONYL® certified recycled fabrics, offering an eco-friendly and sustainable choice without compromising on luxury.
Shipping
Do you ship internationally?
Yes, we ship worldwide. Visit our Shipping Policy page for detailed rates and delivery times based on your region.
What are the delivery times?
- Within Europe: 2–5 business days via UPS.
- International: 2–5 business days via DHL Express.
Returns & Exchanges
What is your return policy?
You have 14 days from the delivery date to request a return or exchange. For detailed instructions, see our Return Policy.
Are returns free?
- In Europe: Discounted return rates via UPS.
- International: Return shipping costs and any customs duties are the responsibility of the customer.
Can I exchange an item?
Yes, we offer free exchanges within Europe. For international exchanges, please contact us for more details.
Payments
What payment methods do you accept?
We accept:
- Credit/Debit Cards (Visa, Mastercard, AMEX)
- PayPal
- Apple Pay
Can I Change the Address Information on My Order in Progress?
You have up to 6 hours after placing your order to make changes to the shipping address. After this period, if your order has already been shipped, please contact the carrier directly to request any changes. Please note that additional fees may apply, and these will be the customer's responsibility.
Can I pay in my local currency?
Yes, payments are automatically converted into your local currency based on current exchange rates.
Other Questions
Can I modify my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to accommodate changes. Contact us quickly at info@sahranko.com or via WhatsApp.
How can I contact you?
We’re here to help:
- Email: info@sahranko.com
- WhatsApp: +33 6 68 25 34 64
- Contact Form: Click Here
